Technical Operations Agent - £20,000 - £25,000 Fareham - Motor Insurance

Our prestigious client in Fareham is looking to appoint an experienced Motor Insurance Technical Operations Agent.

Role & Responsibilities

The role is to make liability and indemnity decisions relating to conversion of services in the first response unit (FRU) within set SLAs and in line with clients technical policy, as well as vetting of the vehicle group provided vs the customer’s own vehicle, authorisation of Credit Repair, dealing with Pre-Accident Value disputes and adherence of Referrers decision making in line with contractual commitment.

In addition, to provide technical input into Customer Service Teams (CST) including decisions to continue with hire, audits of lengthy hire cases and tracking and improvement of technical decision making across FRU & CST.

The role reports directly to the Technical Operations Manager and is responsible for managing the daily running of the Operations Technical Team as well as making process improvements relating to the technical aspect of the client’s processes and procedures. Key Accountabilities are:

• Maximisation of conversion in FRU, in line with departments technical policy within set SLAs
• Minimisation of the average hire duration in CST.
• Reduction in write offs due to poor technical decision making in FRU & CST

Qualifications & Experience Required

Good Knowledge and working experience of Motor Insurance Claims, legal aspects relating to insurance claims and customer service aspects of Motor Claims

Advanced MS Office

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Technical Operations Agent - Job Place

Motor Insurance Liabilities Resolution Agent - Fareham £18-£20k

Our prestigious client in Fareham is looking to appoint an experienced Motor Insurance Liabilities Resolution Agent.

Role & Responsibilities

Working as part of a team within the Motor Insurance Claims department.

The role will encompass contacting and engaging Third Party Insurers in the notification and establishment of their position on liability as well as, where necessary, resolving liability disputes with all other parties involved in the claim.

Identification of ‘risk’ cases in order to minimise leakage and exposure to the business as well as monitoring and reporting on any anomalies within the First Notification of Loss (FNOL) matrix and evaluation of performance of FNOL handlers inputs to drive a higher quality of liability resolution within the business.

The role is responsible for investigating liability, notifying claims to third party insurers where their own insured hasn’t and investigating and resolving liability disputes through pro-active engagement with the client, Third Party, Third Party insurer and other intermediaries involved.  

Qualifications & Experience Required

12 Months + Motor Claims Experience

Good Knowledge of Liability and litigitation process

Educated to GCSE Maths, English Language (or Equivalent)

Click below for more information and to apply


Motor Insurance Liabilities Resolution Agent - Job Place

Job Place is 4 years old

To celebrate Job Place being 4 years old today, we are offering our services on recruitment at an unbelievable amazing price of just £500 per placement.....So if you are looking for a new member of staff, call us on 02392 690505 or email portsmouth@job-place.co.uk for more information

Advertising / Media Sales Executive - Petersfield

An exciting opportunity for a proven B2B field sales executive to sell advertising and media products to businesses throughout Hampshire

Role & Responsibilities

Our client based in prestigious offices in Petersfield are looking to appoint a number of successful, money motivated field sales executives.

You will be responsible for generating your own appointments as well as responding to enquires, meeting with local business customers to demonstrate the company media products and advertising solutions.

The company offers full product training and a fantastic uncapped commission structure, you will initially be expected to use your own vehicle, for which you will receive a generous mileage allowance.

The OTE for this is uncapped but a realistic earnings in the first year of £30k

Qualifications & Experience Required

You must have previous B2B field sales experience, preferably in advertsing or media sales.

Apply Here

Call Centre Manager - Fareham

We are looking for a highly experienced Call Centre Manager for a financial services in company in Segensworth

Role & Responsibilities

Our client is in the enviable position of setting up a brand new call centre in Segensworth, Fareham.  It will be staffed by approximately 100 call agents, team managers and support staff and will be operating 24/7

They are in the business of insurance claims management within the Motor Insurance Sector.
You will be reporting directly to the Director of Operations and be responsible for all frontline operational and customer service departments with up to 6 direct reports.

The overall objective is the development and implementation of key strategies across the department, overseeing the strategic direction of the department and ensuring the quality, motivation and commitment of its employees contribute fully to the achievement of the company\'s strategic and financial goals.

Qualifications & Experience Required

You must have a proven track record of running a 100+ seater contact centre, if you have experience of setting a centre up this would be a bonus.  As would experience of the insurance industry, preferably Motor.

Call Centre Manager - Job Place

Operations Manager

We are looking for a highly experienced Call Centre Manager for a financial services in company in Segensworth

Role & Responsibilities

Our client is in the enviable position of setting up a brand new call centre in Segensworth, Fareham.  It will be staffed by approximately 100 call agents, team managers and support staff and will be operating 24/7

They are in the business of insurance claims management within the Motor Insurance Sector.
You will be reporting directly to the Director of Operations and be responsible for all frontline operational and customer service departments with up to 6 direct reports.

The overall objective is the development and implementation of key strategies across the department, overseeing the strategic direction of the department and ensuring the quality, motivation and commitment of its employees contribute fully to the achievement of the company's strategic and financial goals.

Qualifications & Experience Required

You must have a proven track record of running a 100+ seater contact centre, if you have experience of setting a centre up this would be a bonus.  As would experience of the insurance industry, preferably Motor.

To apply click the link below 

Apply Here

Sales Account Managers - Portsmouth

We want highly motivated, sales focussed account managers with enthusiasm, tenacity and charisma to work in our dynamic sales team. Here at Novatech Business Sales we believe in working hard for customers, rewarding our people well and being the best we can be.

Role & Responsibilities

1^st year OTE  £27k

2^nd year OTE £50k

3^rd year OTE  £75k

When you join us you are taking the first steps in building a highly rewarding career, we will provide all the training and support you need to be successful. Our best Account Managers are earning in excess of 75k by the end of year 2 and we have an impressive list of benefits including a progressive salary scale, a truly uncapped commission scheme, a quarterly bonus, regular incentives and prizes, private medical insurance, pension, life cover, long term service awards and regular team events and social functions.

 As an Account Manager you will be building relationships with new and existing business customers, you will specialise in understanding their needs, and then advising on a full range of IT services and solutions. You will be mainly office based and will undertake a significant level of telesales, with customer visits also being encouraged.

This is a fantastic opportunity to join an established award winning Hampshire-based technologycompany with a reputation for excellence established from over 25 years of providing the best computer products and services.

Qualifications & Experience Required

To find out more……. Let us know about YOU!

Click the link below for more information and to apply

Sales Account Managers - Job Place